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Customer Satisfaction Survey

Customer Satisfaction SurveyAriel Vickery2018-03-28T00:38:12-05:00
We wish to sincerely thank you for your business. Our objective is to complete every service or installation to your total satisfaction. Our goal is to exceed your expectations. Please take a few moments to let us know how we performed.

Step 1 of 2

50%

  • Please fill in your contact information below.

  • This can be found in the upper right hand corner of your invoice.
  • Date Format: MM slash DD slash YYYY

  • Service includes any repair, spring/parts replacement, panel repair/replacement and garage door/opener tune up. Installation includes new garage doors, garage door openers, and gate openers.

  • Your satisfaction is very important to us! The following questions are separated into three sections: initial contact and scheduling, technician performance and work completion, and overall satisfaction of JV Garage Door, LLC. Your answers help us to determine any areas we need improvement as well as areas we are doing well. Please respond openly and honestly. Comments can be made below each question or seperatly at the bottom of each section.

    Please take note that many of the answer options are scaled. The first option is always the LOWEST rating, the last option is the HIGHEST rating. You many add additional comment as you see fit. Thank you for taking the time to complete this survey!

  • Initial Contact and Scheduling

  • Provide any feedback concerning the initial contact and scheduling. Optional.

  • Technician Performance and Service Completed

  • This information can be found in the in the upper right hand corner of your invoice.

  • Technician Performance and Installation Completed

  • This information can be found in the in the upper right hand corner of your invoice.

  • Overall Experience with JV Garage Door, LLC

  • Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.

816-875-8872

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136 E Walnut Street
Independence, MO 64050
Serving the Kansas City Metro Area

Office Hours:
Monday – Friday 9AM – 5PM

Service Hours:
Monday – Saturday 8AM – 6PM

24/7 Emergency Service:
We’ll be there when you need us!

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