Legal

Legal2019-05-08T15:40:41+00:00

Terms & Conditions

NOTICE TO OWNERS

FAILURE OF THIS CONTRACTOR TO PAY THOSE PERSONS SUPPLYING MATERIAL OR SERVICES TO COMPLETE THIS CONTRACT CAN RESULT IN THE FILING OF A MECHANIC’S LIEN ON THE PROPERTY WHICH IS THE SUBJECT OF THIS CONTRACT PURSUANT TO CHAPTER 429, RSMO. TO AVOID THIS RESULT, YOU MAY ASK THIS CONTRACTOR FOR “LIEN WAIVERS” FROM ALL PERSONS SUPPLYING MATERIAL OR SERVICES FOR THE WORK DESCRIBED IN THIS CONTRACT. FAILURE TO SECURE LIEN WAIVERS MAY RESULT IN YOUR PAYING FOR LABOR AND MATERIAL TWICE.

JV Garage Door, LLC Terms and Conditions of Service

Notice of Agreement

This is a agreement entered into by JV Garage Door, LLC DBA JV Handyman (described herein as Company) and the Customer engaging in services provided by JV Garage Door LLC (described herein as Customer) on the date established on the invoice provided to the Customer. By accessing and using this service, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. ANY PARTICIPATION IN THE SERVICE DESCRIBED IN THE INVOICE PORTION OF THIS DOCUMENT (VERBAL, WRITTEN OR OTHERWISE) WILL CONSTITUTE ACCEPTANCE OF THIS AGREEMENT. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.

The Customer hereby engages the Company to provide services described herein under “Scope and Manner of Services.” The Company hereby agrees to provide the Customer with such services in exchange for consideration described herein under “Payment for Services Rendered.”

Scope and Manner of Services

Services To Be Rendered By JV Garage Door, LLC DBA JV Handyman (Company) includes but is not limited to the following: garage door and/or opener and/or accessories: maintenance, repair, install, replacement of parts or otherwise described on the invoice portion of this document.
Handyman services also provided by JV Garage Door, LLC includes but is not limited to: interior and exterior home repairs, minor electrical, minor plumbing, painting, doors, trim, wood, cabinets, tile, framing, decks, windows, lighting, appliances, concrete, landscape, shelving, gutters, sheds or otherwise described on the invoice portion of this document.

Estimated Services

Cost of Estimate to Customer
A request by a Customer for an overview of the estimated size, scope, and cost of a needed service provided by the Company (an Estimate) shall be provided to the Customer through electronic forms of communication (i.e. phone calls, text, email, etc.) at no cost. An Estimate requiring analysis at the service location for preparation, either by the Customer or the Company, will result in a service-call fee to be charged to the customer. A service-call fee is a minimum charge of forty-five ($45) dollars and the final amount to be charged to the customer is solely determined by the Company. In the circumstance the Customer accepts the estimate and estimated service is completed by the Company, the service-call fee charged to the Customer for an on-location estimate will deducted from the total amount due for service.

Deposit Payment
Estimates, prepared by the Company and presented to the Customer, for services provided by the Company, with an estimated value exceeding one thousand dollars ($1000.00) or any estimated value determined by the Company, shall require a deposit payment from the customer prior to the Company beginning the service. The Customer shall be required to provide a deposit payment equal to or greater than 50% of the estimated value of the service. The deposit payment paid by the Customer will be applied to the total amount due at the time of service completion.

In the circumstance materials need to be purchased by the Company to complete the estimated service, such as a garage door system for an estimated service of a new garage door install, the deposit payment shall be paid by the Customer prior to the Company ordering and/or purchasing the materials needed to complete the service.

Service Cancellation – Deposit Reimbursement
In the circumstance the Customer cancels the service after deposit has been paid, the Company does not guarantee a full or partial reimbursement of the deposit to the Customer. The cost of materials specifically required to complete the service that have been ordered/purchased by the Company is not eligible for reimbursement. The Company shall reimburse the Customer only the remaining value of the deposit after the cost of the service-specific materials ordered and/or purchased by the Company are deducted from the total amount of the deposit paid by the Customer.

The cost of the materials is determined by the amount billed to/paid by the Company by the provider of said materials including any tax, shipping/handling fees, and/or other fees associated with the order/purchase. If the cost of the materials exceeds the value of the deposit, no amount of the deposit will be reimbursed to the Customer. The Customer will have the option to reschedule the service within sixty (60) calendar days from the date of cancellation with no additional cost to the Customer for materials ordered/purchased for the service.

Garage Door Installation

Garage door installations will be performed in the most efficient manner possible and according to industry standard practices as governed by the IDA. It is the customer’s responsibility to make sure that the driveway is clear of vehicles, snow and ice to allow our installation truck to back up to the garage. It is also the responsibility of the customer to make sure that the garage is clear of vehicles and/or materials that will hinder the installation. The installer requires a working space equal to the space underneath the door when it is in the open position.  If the work cannot be performed on the scheduled installation date due to the customer failing to meet these said requirements, a trip fee of $45 will be incurred.

No carpentry work, electrical wiring, lumber or painting is included unless specifically indicated  at the time of sale.

We are not responsible for any damage that may be incurred to any electrical wiring, plumbing, or other such items that have been previously installed under sheetrock or plaster that is not visible to our technicians.

We are not responsible for damage to paint on the home near the garage door during the installation. As a normal part of a new garage door install, the trim of the old garage door will be removed and new trim will be installed. If there is any paint or caulking near the trim prior to install, the process of replacing the trim may result in damage to the paint. It is solely the responsibility of the customer to repair any damages to paint due to normal garage door installation. It is our recommendation that any painting to the home be completed following the garage door install.

Garage Door Opener Installation

It is the responsibility of the customer to provide a grounded outlet in the correct location for the garage opener installation. Manufacturer or labor warranty will not apply for any units that are plugged into an extension cord or plug adapter. Manufacturer warranty does not cover electrical disturbances such as power surges and/or lightning strikes.  Garage door openers that do not meet current UL-325 standards will not be reconnected to the new door. The customer claims all liability and responsibility for reconnecting an opener that is not UL-325 compliant.

JV Garage Door, LLC cannot guarantee that your built-in vehicle remote will operate the LiftMaster garage door opener system. For more information, please visit homelink.com.

Workmanship and Labor Limited 1 Year Warranty

Limited Warranty

JV Garage Door, LLC will provide a limited warranty on the workmanship and labor on the installation of new garage door parts sold by JV Garage Door, LLC.

Term of Coverage

The warranty period is 1 year (365 days) from the date of installation.

Coverage

JV Garage Door, LLC will repair issues that arise as a result of faulty or poor workmanship or labor on installed, new garage door parts, provided that JV Garage Door, LLC is notified of the issue during the warranty period. JV Garage Door, LLC reserves the right to inspect the issues in order to determine that the issue was caused by faulty or poor workmanship. JV Garage Door, LLC reserves the right to charge a service fee if it is determined that the issue was not a result of poor or faulty workmanship or labor on the part of JV Garage Door, LLC.

For issues covered by this workmanship and labor limited warranty, JV Garage Door, LLC will provide, at no additional cost to the customer, both parts and labor necessary to repair the issue.

This one-year limited labor warranty on parts is only applicable on new parts sold and installed by JV Garage Door, LLC that malfunction/fail due to the integrity of the part.

What is Not Covered

  • Normal expected wear and tear associated with system being exposed to elements
  • Shipping or transportation damages
  • Improper maintenance
  • Excessive voltage or current conditions from the electrical grid
  • Exposure to unsuitable environmental conditions (including but not limited to lightning strikes, storm, fire, flood, etc.)
  • Unauthorized or abnormal use, repair, modification, or operation
  • Negligence or accidents
  • Systems that have had work performed on them by contractors or individuals other than JV Garage Door
  • Any used garage door parts or garage door parts, new or used, provided by the customer for installation by JV Garage Door. This includes existing garage door openers reconnected to a new, installed, garage door systems.

This warranty also does not cover the costs associated with main system components that are covered by separate manufacturer’s warranties following the one-year limited warranty period. JV Garage Door, LLC will, however, aid in the pursuit of such warranty claims following the one-year limited warranty if desired by the customer. JV Garage Door, LLC will not cover costs related to removal, installation or re-installation, or troubleshooting issues that arise from defective manufacturer warranted components following the one-year warranty period.

Labor Warranty – Corrective Period

JV Garage Door, LLC will provide a one-year labor warranty as a corrective period for service or installation of any new parts. This one-year labor warranty includes labor completed by a representative of JV Garage Door, LLC that was not completed to the standards of the field in accordance with the International Door Association or does not comply with Missouri Law 400.2-315, fitness for a particular purpose.  Labor warranty is not applicable to the service or install of used or existing parts. Warranty period begins on the date of service or install.

Existing Conditions

Any conditions that exist prior to the installation of the new garage door door will remain after the new installation, such as but not limited to the following: If the floor is broken, out of level or sloped, the new door will not seal tightly to the floor.

If there is a drainage issue, a new door will not stop water from coming under the bottom of the door.

During windy rain/snow storms, water may come through underneath the door even if the floor is level.

If the garage door opening and/or floor are out of level, out of square, or out of plumb, the garage door may appear crooked in the opening. The door must be installed level, and cannot be set to the existing opening/floor.

Arched or 45 angle corners on the garage door opening can damage the bottom rubber, perimeter weather strip, and can also rub the paint off of the face of the garage door.

JV Garage Door, LLC shall not be held responsible for any conditions, such as those listed above, that effect the overall performance of the garage door after installation.

Payment for Services Rendered- Residential Customer

The Customer shall pay the Company for services rendered by the Company at the time of completion with an exception of a services requiring a deposit payment which is due prior to the service.

Should the Customer fail to pay the Company the full amount specified in any invoice within 30 calendar days of the invoice’s date, a late fee equal to 10% of the invoice shall be added to the amount due and interest of 18% per annum shall accrue from the 31st calendar day following the invoice’s date.

The Customer shall be responsible for all attorney and court related costs as well as any damages incurred by the Company while attempting to collect the past due amount.

Payment for Services Rendered – Commercial Customers

Customers, acting as a business or company, engaging in services provided by the Company on a commercial level including, but not limited to: residential or commercial property management, insurance provider, real estate, new construction, renovation construction, or other affiliated businesses contracting the Company for service provided, shall pay the Company the full amount for services rendered by the Company within 14 calendar days of the invoice’s date.

Should the Customer fail to pay the Company the full amount specified in any invoice within 45 calendar days of the invoice’s date, a late fee equal to 10% of the invoice shall be added to the amount due and interest of 18% per annum shall accrue from the 46th calendar day following the invoice’s date.

The Customer shall be responsible for all attorney and court related costs as well as any damages incurred by the Company while attempting to collect the past due amount.

Terms and Conditions of Service Legal Disclaimer

JV Garage Door may revise these Terms and Conditions of Service from time to time. The most current version will always be available at https://www.jvgaragedoor.com/legal/. Prices and product availability are subject to change without notice. All specials and promotions limited to stock on hand. Call for current prices.

Effective date: December 31, 2018

Applicable Law

This contract shall be governed by the laws in the State of Missouri or Kansas and any applicable Federal law. “Force majeure,” a delay or failure to perform beyond a party’s reasonable control, which such party is unable to overcome by exercise of reasonable diligence, including acts of God, war, terrorism, strikes, failures of suppliers, fires, floods or earthquakes.

Last updated: May 8, 2019

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://www.jvgaragedoor.com website (the “Service”) operated by JV Garage Door, LLC (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of JV Garage Door, LLC and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by JV Garage Door, LLC.

JV Garage Door, LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that JV Garage Door, LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

Last updated: May 8, 2019JV Garage Door, LLC (“us”, “we”, or “our”) operates the JV Garage Door website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.jvgaragedoor.com

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

  • Name
  • Email address
  • Telephone number

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.